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Terms & Condition

Platform Terms of Use

These Classified Platform Terms of Use (these “Terms of Use“) tell you the rules for using the platform available at www.classified.com and through any Classified mobile application available from time to time (collectively, the “Platform“), as well as any information, content or materials published on, or available via, the Platform (collectively, the “Content“).

These Terms of Use govern and condition access to, and use of, the Platform and its Content by each visitor to this Platform (“you“).

WHO WE ARE AND HOW TO CONTACT US.

BY USING THE PLATFORM, YOU ACCEPT THESE TERMS OF USE.

WE MAY MAKE CHANGES TO THESE TERMS OF USE.

WE MAY MAKE CHANGES TO THE PLATFORM.

WE MAY SUSPEND OR WITHDRAW THE PLATFORM.

YOUR PRIVACY.

YOUR RIGHT TO USE THE PLATFORM AND THE CONTENT.

RESTRICTIONS.

You must not:

We will report any breach of the restrictions listed above to the relevant law enforcement authorities and will cooperate with those authorities by disclosing your identity to them.

ACCOUNT CREATION.

Classified IS NOT RESPONSIBLE FOR LISTINGS.

You acknowledge and agree that Classified does not have an obligation to monitor, approve or moderate Listings or their content. We are not responsible for the Listings posted on the Platform.

If you wish to purchase an item or service via the Platform, you are purchasing it from the user who posted the relevant Listing, without Classified’s involvement.

Although Classified is not responsible for Listings, we reserve the right to monitor Listings and to remove any Listing from the Platform if, in our sole opinion, a Listing is in breach of these Terms of Use (including the Acceptable Use Policy).

REVIEWS AND RATINGS.

Classified allows users to rate and review their interactions with other users of the Platform, and also allows users to respond to any rating or review they receive (each a “Review“). The purpose of Reviews is to build trust and transparency on the Platform and promote a respectful community.

Any Review posted on the Platform must comply fully with these Terms of Use and our Acceptable Use Policy. In addition, Reviews must:

By submitting a Review on the Platform, you acknowledge and agree that any views and opinions expressed in the Review are solely your own.

Reviews are not endorsed by and do not reflect the views or opinions of Classified, and Classified does not accept any liability in relation to any Review posted on the Platform. All liability and responsibility for a Review remains with the relevant reviewer.

Although Classified is not responsible for any Review posted on the Platform, we reserve the right to monitor Reviews and to remove any Review from the Platform if, in our opinion, a Review is in breach of these Terms of Use (including the Acceptable Use Policy ).

UPLOADING CONTENT TO THE PLATFORM.

Any content you upload to the Platform, including as part of a Listing, will be considered non-confidential and non-proprietary.

You retain all of your ownership rights in your content, but you are required to grant us and other users of the Platform a limited licence to use, store and copy that content and to distribute and make it available to third-parties. More specifically, you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display and perform that content in connection with the service provided on the Platform and to promote the Platform.

You are solely responsible for securing and backing up your content.

We have the right to disclose your identity to any third-party who claims that any content posted or uploaded by you to the Platform constitutes a violation of their intellectual property rights or of their right to privacy.

We reserve the right to remove any content posted or uploaded by you to the Platform with or without notice if, in our sole opinion, it does not comply with these Terms of Use (including the Acceptable Use Policy).

ACCEPTABLE USE POLICY.

Whenever you make use of a feature that allows you to upload content to the Platform, or to make contact with other users of the Platform, you must comply with the standards set out in our Acceptable Use Policy.You warrant that any such content does comply with those standards, and you are liable to us and indemnify us for any breach of that warranty. This means that you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

PROCESSING PAYMENTS.

We may, in certain circumstances, collect payments from you via the Platform (including when you choose to purchase Paid Services).

If that is the case, by providing us details of your payment method at checkout, you authorise us (acting through our chosen payment processor) to charge the relevant payment method for the amount displayed to you at checkout.

We will not be responsible for any losses you may suffer if the payment method you use to make a payment on the Platform does not have sufficient funds to cover the full value of such payment.

OUR LIABILITY TO YOU.

We do not intend to exclude or limit in any way our liability to you where it would be unlawful to do so.

Subject to the above, our liability to you is limited as follows:

If you are using the Platform in a business or commercial capacity:

We provide the Platform and the Content to you ‘as is’ and ‘as available’. We exclude all implied conditions, warranties, representations or other terms that may apply to the Platform or any Content. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, the Platform, or your use of or reliance on any Content. In particular, we will not be liable to you for any:

If you are using the Platform in a personal capacity:

You acknowledge and agree that we only provide the Platform to you for domestic and private use. We do not guarantee the availability of the Platform, or that the Platform or any Content will be error-free or fit for any specific purpose. You agree not to use the Platform for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity. If we fail to comply with these Terms of Use, we are only responsible for loss or damage you suffer that is a foreseeable result of our breaching these Terms of Use or failing to act with reasonable care and skill.

In no event will Classified’s liability to you in connection with your use of the Platform or these Terms of Use, regardless of the cause of action or loss suffered by you, exceed the higher of:

BREACH OF THESE TERMS OF USE.

When we consider, in our sole opinion, that you are in breach of any part of these Terms of Use, we may take such action as we deem appropriate in our sole discretion, including without limitation suspending or withdrawing your right to use the Platform or its Content, closing your Account and/or taking legal action against you.

REPORTING ILLEGAL OR INFRINGING CONTENT.

If you come across any Content on the Platform that you believe to be illegal, please contact us immediately at support@classified.com with full details of the illegal Content.

If you are the owner of intellectual property rights, or an agent who is fully authorised to act on behalf of the owner of intellectual property rights, and believe that any Content infringes upon your intellectual property right or the intellectual property rights of the owner on whose behalf you are authorised to act, please notify Classified at support@classified.com with full details of the alleged infringement. We will use all reasonable efforts to remove any infringing Content from the Platform within a reasonable period of time.

GENERAL.

01. Links to third-party sites or content:

Where the Platform contains links to other websites and/or third-party content (including in Listings), these links are provided for your information and convenience only. Such links should not be interpreted as approval by us of those linked websites or any content you may obtain from them. We have no control over the contents of such third-party websites, and exclude all liability in that respect.

02. Rules about linking to the Platform:

You may link to any page of the Platform or any specific Content, provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. The Platform must not be framed on any other website. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.

03. Contact:

You may contact us by emailing support@classified.com. If we need to contact you, we will write to the email address associated with your Account (if any).

04. We are not responsible for viruses:

We do not guarantee that the Platform and the Content will be secure or free from bugs or viruses. You are responsible for configuring your device to access the Platform and the Content in a secure way. Where relevant, you should use your own virus protection software.

05. We are not liable for events outside our control :

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control (each a “Force Majeure Event“). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control. The performance of our obligations under these Terms of Use is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use reasonable efforts to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms of Use may be performed despite the Force Majeure Event.

06. Other agreements between you and Classified:

You may have entered into other agreements with Classified or its affiliates, or may have accepted other terms and conditions governing the use of other services provided by Classified or its affiliates. These Terms of Use apply in addition to any such agreements. In the event of any conflict or ambiguity between these Terms of Use and any other agreement between you and Classified or its affiliate, the provisions of these Terms of Use will prevail (but only to the extent of such conflict or ambiguity).

07. We may transfer our rights and obligations:

We may transfer our rights and obligations under these Terms of Use to another organisation. We will notify you in writing if this happens, and we will ensure that the transfer will not affect your rights under these Terms of Use.

08. Nobody else has any rights under these Terms of Use

These Terms of Use are between you and Classified only, and no other person will have any rights to enforce or rely on any of its provisions.

09. Even if we delay enforcing our rights under these Terms of Use, we can still enforce them later:

If we do not insist immediately that you do anything you are required to do under these Terms of Use, or if we delay taking steps against you in respect of your breaching these Terms of Use, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

10. If a court finds part of these Terms of Use illegal, the rest will continue in force

Each of the sections of these Terms of Use operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining sections will remain in full force and effect.

11. Accessing the Platform from another territory:

The Platform is directed to people residing in certain territories only. We cannot ensure that the Content available on or through the Platform is appropriate for use or available in locations we do not explicitly make the Platform available in, and cannot ensure that the Platform complies with the laws and regulations in territories we do not operate in.

12. Language:

If these Terms of Use are translated into any other language and there is a discrepancy between the English text and the text in the other language, the English text version will prevail to the fullest extent permitted by applicable law.

13. Dispute resolution:

If a dispute arises between you and Classified, we strongly encourage you to first contact us directly to seek a resolution by emailing support@classified.com. We will review your complaint and do our best to address it. If a dispute between us cannot be resolved amicably, then to the fullest extent permitted by applicable law, these Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the laws of the Dubai International Financial Centre (“DIFC“) and will be interpreted accordingly. You irrevocably agree that the DIFC courts will have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, your use of the Platform or these Terms of Use, and all matters arising from them (including any dispute relating to the existence, validity or termination of these Terms of Use, or any contractual or non-contractual obligation).

ADDITIONAL TERMS.

The Annexes to these Terms of Use contain additional terms and conditions applicable to specific features of the Platform. These additional terms and conditions apply in addition to, but do not replace, the main part of these Terms of Use. If there is any conflict or ambiguity between the main part of these Terms of Use and any Annex, the provisions of the main part of these Terms of Use will take precedence.

01. Property for Sale and Property for Rent:

If you wish to use the ‘Property for Sale’ and ‘Property for Rent’ sections of the Platform, please refer to the additional terms set out in Annex 1.

02. Motors:

If you wish to use the ‘Motors’ section of the Platform, please refer to the additional terms set out in Annex 2.

03. Jobs:

If you wish to use the ‘Jobs’ section of the Platform, please refer to the additional terms set out in Annex 3.

Annex 1

ADDITIONAL TERMS – PROPERTY FOR SALE AND PROPERTY FOR RENT :

The ‘Property for Sale’ and ‘Property for Rent’ sections of the Platform allow property owners, brokers, real estate agents and real estate developers to advertise properties for sale or for rent, and prospective buyers or renters to view information about properties, contact the owner/agent/broker/developer and arrange a viewing.

Owners – If you are a property owner, you acknowledge and agree that:

Brokers / real estate agents / real estate developers – If you are a property broker, real estate agent or real estate developer, you acknowledge and agree that:

Buyers / renters – If you are a prospective buyer or renter, you acknowledge and agree that:

Annex 2

ADDITIONAL TERMS – MOTORS

The ‘Motors’ section of the Platform allows sellers to advertise vehicles for sale, and prospective buyers to view information about vehicles and contact the relevant seller.

Sellers – If you are a seller, you acknowledge and agree that any vehicle you advertise on the Platform must:

Classified may request that you provide proof of ownership of the vehicle and/or proof that the vehicle is located in the country you reside in and/or has been cleared by local customs. If you do not provide such proof within the timeframe specified in our request (which should be reasonable), we may immediately remove the relevant Listing without further notice to you and without any refund.

Annex 3

ADDITIONAL TERMS – JOBS

The ‘Jobs’ section of the Platform allows employers and recruiters to advertise open job positions, and job seekers to submit applications for such positions.

Employers / recruiters – If you are an employer or recruiter, you acknowledge and agree that:

Job seekers – If you are a job seeker, you acknowledge and agree that:

Annex 4

ADDITIONAL TERMS – VERIFIED BUSINESS ACCOUNT

These Additional Terms for Verified Business Account (these “Business Account Terms“) govern the use of our ‘Verified Business Account’ feature available through www.classified.com and through any Classified mobile application available from time to time (collectively, the “Platform“).

These Business Account Terms are in addition to, and supplement, the Classified Platform Terms of Use. All terms capitalised but not defined in these Business Account Terms will have the meaning given to them in the Classified Platform Terms of Use. In case of any conflict or inconsistency between these Business Account Terms and the Classified Platform Terms of Use, these Business Account Terms will take precedence.

DESCRIPTION OF THE FEATURE.

As part of the Feature, you may have the ability to display your business logo and a description of your business on your Classified storefront and on your Listings. You may also provide a link to your website. You will be asked to upload that content to the Platform. You must ensure that such content is accurate, appropriate, complies with our Acceptable Use Policy and does not infringe the rights of a third-party (including privacy rights and intellectual property rights). You must only provide content that relates to your business.

SUBSCRIBING TO THE FEATURE.

Business users of the Platform may subscribe to the Feature at any time by following the instructions on the Platform.

Your subscription will start on the day we confirm to you that our verification process has been completed.

The Feature is subject to a monthly subscription (the price of which will be displayed at checkout). The price of the subscription may change from time to time at Classified’s discretion (if that happens, Classified will inform you via email before the new subscription price comes into effect).

Please note that your subscription to the Feature will renew automatically every month on the anniversary of the start of your subscription (the “Billing Cycle“), and the monthly subscription fee will be debited from your payment method automatically, unless and until you cancel your subscription (by following the instructions on the Platform).

If you choose to cancel your subscription, you will have access to the Feature until the end of the then-current Billing Cycle.

PAYMENT OF SUBSCRIPTION FEES.

By purchasing a subscription for the Feature, you agree to pay all applicable subscription fees to Classified (the “Subscription Fees“), as described at checkout and as may be updated from time to time. The Subscription Fees will be debited using your chosen payment method at the beginning of each Billing Cycle.

Classified uses a third-party payments processor to process your payment of the Subscription Fees. Please refer to that payments processor’s terms and conditions and privacy policy.

It is your responsibility to ensure that the payment method you select at checkout has sufficient funds to cover the Subscription Fees in each Billing Cycle. Classified will not have any responsibility in the event you incur additional fees or charges as a result of your choice of payment method.

In the event we are unable to charge the Subscription Fees to your payment method in any Billing Cycle, we reserve the right to suspend your access to the Feature and/or suspend your Classified account until payment of the outstanding Subscription Fees.

PROVIDING KYC DOCUMENTS.

In order to subscribe to the Feature, Classified needs to ensure that you operate your Classified account in a business capacity. As such, Classified requires you to provide a copy of your business licence (or equivalent document), and may request additional documents or information from you. By submitting such documents and information to Classified, you warrant that these are genuine, accurate and up-to-date.

All documents and information supplied to Classified will be handled in accordance with our Privacy Policy.

WE DO NOT GUARANTEE THE PERFORMANCE OF THE FEATURE.

The Feature is designed to allow business users of the Platform to be identified as such, potentially increasing trust from other users and visibility for your Listings. However, you acknowledge and agree that Classified does not provide any guarantee whatsoever as to the performance of the Feature and/or its impact on the success of your Listings.

WE MAY MODIFY OR DISCONTINUE THE FEATURE AT ANY TIME.

Classified may, with or without notice to you, substitute, replace or remove features and functionalities from the Feature. Such changes may include changes to the operation and/or look and feel of the Feature, or the addition of new features or functionalities. Please note that you are free to cancel your subscription at any time.

Classified may also discontinue the Feature at any time in its sole discretion. If that happens, we will inform you via email and automatically cancel your subscription.

WE MAY MAKE CHANGES TO THESE BUSINESS ACCOUNT TERMS.

We may amend these Business Account Terms from time to time, with or without notice to you. The new version of these Business Account Terms will be made available on this page.

Vehicle Inspection Terms and Conditions

Vehicle inspection terms and conditions can be found here: Vehicle Inspection Terms and Conditions

Vehicle Auction Terms and Conditions

Vehicle Auction Terms and Conditions can be found here: Vehicle Auction Terms and Conditions

Acceptable Use Policy

Acceptable Use Policy can be found here: Acceptable Use Policy